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September 27, 2026 / Amarnath Gupta / ,

Customer Self-Service Portals with Power Pages: How IT Leaders Cut Support Costs While Scaling Experience

Most IT directors face a growing tension: customer expectations for digital self-service are accelerating, but support team capacity is fixed. Automating routine customer interactions is not optional anymore. Your competitors
September 26, 2026 / Amarnath Gupta / ,

Reducing Support Ticket Volume with Power Pages Customer Self-Service Portals: Why Enabling Customers to Help Themselves Is Better Than Building a Support Team

Reducing Support Ticket Volume with Power Pages Customer Self-Service Portals: Why Enabling Customers to Help Themselves Is Better Than Building a Support Team The support cost problem is deceptively simple.
September 26, 2026 / Sunila Gupta / ,

Offline-First Architecture in Power Apps Canvas Apps: Building Resilient Mobile Solutions Without Connectivity Dependency

Offline-First Architecture in Power Apps Canvas Apps: Building Resilient Mobile Solutions Without Connectivity Dependency Field workers don’t wait for connectivity. A delivery driver doesn’t pause at a dead zone. A
September 25, 2026 / Amarnath Gupta / ,

Securing Power Pages External Portals: Row-Level Security, Custom Authentication, and Data Protection in Customer-Facing Applications

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September 24, 2026 / Krish Raj / ,

Extending Power Pages Beyond UI: Liquid Templates, Code Components, and JavaScript for Production Portal Requirements

Power Pages’ low-code interface makes building portals faster than traditional custom development. But every organization eventually hits the moment where the out-of-the-box form controls, basic table views, and standard workflows
Solution architect reviewing data migration dashboards on a dual-monitor workstation in a modern office
September 20, 2026 / Editor In-Chief / ,

The Power Pages Enhanced Data Model Migration Tool Reached GA. The Four Templates That Couldn’t Move Now Can.

The Migration That Kept Getting Delayed If you have maintained a Dynamics 365 Customer Self-Service, Partner, Community, or Employee Self-Service portal since before the Power Pages rebrand, you have almost
IT director reviewing an identity and access management dashboard, representing the Power Pages authentication provider decision
September 19, 2026 / Krish Raj / ,

Azure AD B2C’s Retirement Just Reshaped the Power Pages Authentication Provider Decision

A supply chain director at a mid-market manufacturer recently asked her IT team to stand up a new supplier self-service portal on Power Pages: purchase order visibility, invoice status, a
Developer working at a dual-monitor desk with code editors open, illustrating Power Pages Client API development
September 19, 2026 / Editor In-Chief / ,

Power Pages Client APIs Replace jQuery Guesswork With a Real Object Model

A Power Pages developer spends an afternoon chasing a bug that only appears for some site visitors. A dropdown built on the Select2 jQuery plugin renders correctly for administrators previewing
A solution architect reviewing a web portal authentication architecture diagram with a chat interface panel on a monitor in a modern office
September 12, 2026 / Editor In-Chief / ,

Embedding Copilot Studio Agents in Power Pages: Why Authentication Comes First

A solution architect building an external vendor portal in Power Pages gets asked, midway through the project, to add “a chat assistant that can actually answer supplier questions using our
IT security professional reviewing an abstract portal permissions and access-control dashboard on a widescreen monitor
September 12, 2026 / Max Jhonson / ,

The Power Pages Security Model Is Changing. Your Table Permissions Still Need an Audit.

A CIO at a mid-size insurer found out about the problem during a routine vendor risk review, not from an internal alert. A claims-intake portal built two years earlier by
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Dynamics 365 and Power Platform Licensing Strategy: How Organizations Reduce Cloud Spend While Maintaining Governance

September 28, 2026 / Amarnath Gupta

Building Secure Enterprise AI Agents in Copilot Studio: Knowledge Grounding, Custom Plugins, and Orchestration Patterns for Regulated Environments

September 28, 2026 / Sunila Gupta

The Low-Code Business Case: How Power Platform Reduces Development Backlogs and Accelerates Digital Transformation

September 28, 2026 / Editor In-Chief

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